Our Management Approach
Strong management is critical to our long-term success and fundamental to building trust within our company and externally with our stakeholders. Our managers are available to our team members to discuss any issue and reinforce the culture of respect we strive to instill throughout Pilgrim’s. All management policies and programs are annually reviewed by management teams, and specific team member issues are reviewed weekly or as frequently as necessary to address issues.
To ensure our policies and programs are functioning correctly, Pilgrim’s measures and evaluates leading and lagging health and safety, turnover, absenteeism and overtime indicators each week. This allows us to make immediate adjustments if necessary and make sure team member health, safety and working conditions are upheld and implemented according to our high standards across all facilities.
We operate our facilities in compliance with labor and human rights laws and adhere to strict internal policies and programs that provide additional guidance to best serve our team members. Pilgrim’s condemns and does not tolerate child labor or degrading conditions in the workplace that could put our team members’ health or lives at risk. We uphold applicable wage and hour laws, such as minimum wage and overtime compensation, and legally mandated benefits. We also respect our team members’ rights of association, of joining labor unions and of collective bargaining. In 2018, 62 percent of our team members working in the U.S. and Puerto Rico, 75 percent in Mexico and 35 percent in Europe were covered by collective bargaining agreements.
Our Code of Conduct and Ethics
In 2018, Pilgrim’s adopted a revised Code of Conduct and Ethics, which establishes clear guidelines and standards for ethical behavior to ensure appropriate workplace conduct, efficient and safe operations and the well-being of our team members. All Pilgrim’s team members receive annual in-person, online or video-based training on the Code of Conduct and Ethics.
The Pilgrim’s Code of Conduct and Ethics applies to all team members. The Code has policy for each of the company’s major risk areas, including team member safety, food safety, environmental compliance, animal welfare, corporate ethics, workplace conduct and taxation and finance. All Pilgrim’s managers are responsible for enforcing the Code of Conduct and Ethics in their divisions.
In addition to Code of Conduct and Ethics training, new team members also receive an employee handbook during their orientation onboarding and must abide by our policies regardless of their position in the company. Corrective actions for violating the Code or company policies include coaching, written warnings, final written warnings and, if necessary, the termination of a team member’s employment. Serious violations such as theft can result in immediate termination.